Summer Season Working Hours, Tuesday - Saturday from 8am - 5pm.
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Our Policies
Spa
Reservations: To book an appointment, please call/WhatsApp us at +27671874808 or email us at hello@beautifiedsa.co.za Advance Booking: We recommend booking in advance to secure your preferred time slot. Cancellation: A 48-hour notice is required for cancellations or rescheduling to avoid a cancellation fee. Arrival: Please arrive at least 15 minutes prior to your scheduled appointment to complete the necessary paperwork. Age Limit: Guests must be 16 years or older unless prior arrangements have been made. Punctuality: Late arrivals may result in a reduction in treatment time while the full treatment fee will apply. Mobile Phones: To maintain a serene atmosphere, kindly switch off your mobile phones during treatments. Vouchers: Our gift vouchers are valid for 1 year from the date of purchase and can be redeemed for treatments (not products). Price Changes: Prices are subject to change without prior notice. Vouchers are valid for treatments at the current price. Refunds: Products purchased are non-refundable. Payment Methods: We accept various payment methods, including online payments, credit cards and cash. Your Privacy: Your personal information is treated with the utmost confidentiality and will not be shared with third parties. Security: To ensure your security, please maintain up-to-date virus protection software on your devices. Medical Conditions: It is important to inform your therapist of any medical conditions, allergies, or recent surgeries. Late-Term Pregnancy: We advise against certain treatments during late-term pregnancy. Injuries: Notify us of any muscle or joint injuries. Medication: If you are currently taking medication or have specific health concerns, please consult with your therapist before your treatment. Changes: Beautified Spa reserves the right to update, modify, or remove portions of these policies at any time. Please review this document periodically for any changes. Acceptance: Your continued use of our services and website constitutes acceptance of our policies. Thank you for choosing Beautified Spa. We look forward to providing you with a rejuvenating and memorable experience.
Waxing
Waxing for hair removal, particularly on the face carries risks. These risks may include redness, bruising and lifting of the skin. • These conditions may be exacerbated by the use of certain pharmaceuticals and cosmetics, particularly those for anti-aging and anti-acne treatments. • Certain prescription medications may aggravate the skin when waxed, particularly those causing photo-sensitivity (sensitive to sunlight). Examples of these are many antibiotics, such as tetracycline, and blood thinners such as Warfarin, which may cause an individual to bruise easily. Clients who are receiving aesthetic and dermatological peeling treatments may also experience redness and skin lifting from waxing and therefore should avoid waxing while undergoing such treatments. • The use of tanning booths can also contraindicate waxing. Waxing should not be done 24 hours before or after tanning. It should also not be done on an area that still shows an erythema (redness) from tanning. • The fields of pharmacology and dermatology are continually changing and expanding, there may be products and drugs that cause negative reactions to waxing that have yet to be documented. Clients Acknowledgement: I have read the information on this form and fully understand the information presented to me. I use none of the products known to cause a negative reaction with waxing. I am receiving no skin treatments known to cause a negative reaction to waxing. I understand that waxing may involve certain minor risks (e.g. redness, sensitive reaction, bruising and lifting of the skin), and I fully accept all responsibility associated with these risks. I have read and understood the instructions above. I consent having before & after pictures taken for advertising and marketing purposes. I understand that these pictures may be posted on social media sites.
Lashes
If you have any issues or concerns after your session is complete, please inform BEAUTIFIED SA as soon as possible. We can address most issues at no charge within two (2) days of your appointment, provided that you have followed proper after-care instructions. Any service follow-ups after the 2 day window will incur a charge. If you have abnormal fall out of your lashes, it is your responsibility to contact us immediately so we can work with you and your home care regimen to resolve any issues right away. We cannot be held responsible for the longevity of your lashes after 1 week of your appointment. PLEASE do not have alcohol or caffeine prior to your appointment, it will cause your eyes to quiver and twitch. If you wear contact lenses bring your glasses. You will not be able to wear contacts during application. If more than 50% of your lashes are detached or grown out it will be considered a new full set of lashes our therapists will assess your set prior to starting your set. 3+ Week Fills: You will need a new full set of lashes. Even if you have great lash retention, lashes need maintenance to ensure your lashes are happy and healthy. We must remove lashes that are grown out to prevent them from causing damage to the natural lash. Eyelash aftercare policy Lashes are lovely but can be very fragile and need to be cared for as such, There’s always a mixed bag of feedback when it comes to lashes. It’s all about how you care for them. Here’s a few tips for your home care! • Avoid water around the eye area within the first 24/48hrs; • Sleeping position is key. Avoid pressing the pillow against the lashes • Avoid oil based products around the eyes! • Avoid touching your eye area frequently; • If your eyes itch, rub instead of scratching them; • Apply your make up diligently avoiding rubbing the lashes; • Mascara is enemy number 1, this will make your lashes heavy and will need cleaning with water which will lead them to falling off; • Gentle brush your lashes with a lash brush to avoid tangling, at least every morning • Lastly, look at them but leave them alone!